7fb (website: 7fb.click) takes your privacy seriously. This Privacy Policy explains how 7fb collects, uses, stores, and protects your personal information.
We understand that many people hesitate to share personal information online. That's why 7fb commits to never misusing your data, never selling it, and never sharing it without your consent.
By using 7fb's platform, you agree to this Privacy Policy. Please read it carefully before registering. If you have any questions, feel free to reach out to our support team.
In Brief: 7fb's Privacy Policy is built in line with international GDPR standards. Your data is used solely to improve the quality of your experience.
02
What Information We Collect
7fb collects the following types of information:
| Type of Data |
Example |
Mandatory? |
| Contact Information |
Name, mobile number, email |
Yes |
| Identity Verification |
NID/Passport number & photo |
For KYC |
| Payment Information |
Mobile Pay/Nagad/Rocket number |
For Transactions |
| Account Activity |
Login history, bet records |
Yes |
| Device Information |
IP address, browser, OS |
For Security |
| Contact Information |
Support chat messages |
Optional |
We only collect information that is necessary to provide our services. We never ask for irrelevant data.
03
How We Collect Your Data
7fb collects information in the following ways:
- Directly from you: By filling out the registration form, submitting KYC documents, completing payments, or contacting support.
- Automatically: When you use the 7fb website or app, your device's IP address, browser details, and usage patterns are automatically recorded.
- Via cookies: Cookies are used on the website to remember your preferences and session information.
- From third-party verification: Identity verification during the KYC process may be carried out through trusted verification partners.
Please note: 7fb will never ask for your password or OTP over the phone or by email. Any such request should be treated as a scam.
7fb uses the information it collects about you for the following purposes:
- Account Management: To create, verify, and keep your account secure.
- Payment Processing: To accurately process deposits, withdrawals, and bonus transactions.
- Security Assurance: To prevent fraud, money laundering, and unauthorized access.
- Providing Support: To respond to your complaints or questions and resolve any issues.
- Service Improvement: To analyze usage patterns and help improve 7fb.
- Regulatory obligations: To meet legal and licensing requirements.
- Relevant Communications: To send important account updates and security notifications.
7fb never uses your data for advertising or any unrelated purpose.
05
Data Sharing & Disclosure
7fb does not share your information with third parties — except in the limited circumstances outlined below:
- Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive the necessary information to process transactions.
- Identity verification provider: Trusted verification partners in the KYC process use your information solely to confirm your identity.
- Legal Obligation: We may be required to share information in response to a court order or a lawful request from a government authority.
- Fraud Prevention: In cases of serious fraud, relevant information may be disclosed to the appropriate authorities.
Our Commitment: 7fb never sells or transfers your information to advertising companies, data brokers, or marketing agencies.
06
Cookies & Tracking Technologies
7fb's website uses cookies — small text files stored in your browser. The cookies we use include:
- Essential cookies: These cookies are essential for maintaining your login session and ensuring security.
- Performance cookies: To analyze which sections of the website receive the most traffic.
- Functional Cookies: To remember your language preference and other settings.
You can manage cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of certain features on the website.
7fb retains your information for the following periods:
- Active accounts: All data is retained for as long as your account remains active.
- Closed accounts: After account closure, certain data may be retained for up to 5 years as required by legal obligations.
- Transaction records: Financial transaction records are retained for up to 7 years in accordance with regulatory guidelines.
- Support Contact: Up to 1 year after the issue is resolved.
Once the retention period has ended, data is securely deleted or anonymized.
Under 7fb's Privacy Policy, you have the following rights:
Right to Access
You can request to know what personal information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of your data, subject to certain conditions being met.
Right to Data Portability
You can request a copy of your data to download and transfer elsewhere.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Right to Restrict Processing
You can request that your data be restricted while an investigation is ongoing.
To exercise your rights: To exercise any of your rights
Help Center Reach out to us or send an email to support@7fb.click.
7fb's services are intended for users aged 18 and above. We do not knowingly collect personal information from minors.
If we become aware that a minor has submitted their information, that data will be deleted immediately and the associated account will be closed.
For parents: If your child has opened an account on 7fb, please contact support@7fb.click immediately.
7fb may update this Privacy Policy from time to time. If any significant changes are made, you will be notified in advance via your registered mobile number or email.
The date of each update will be noted at the top of the page under "Last Updated." Continued use of 7fb after any changes constitutes your acceptance of the revised policy.
If you have any questions, feedback, or complaints regarding our Privacy Policy, please get in touch:
- Email: support@7fb.click
- Live Chat: Directly from any page on 7fb.click
- Help Center: help-center Submit a ticket from the page
We typically respond within 24 hours. For urgent matters, reaching out via live chat will get you a faster resolution.
Support: 7fb's Bengali-speaking support team is available 24/7 to assist with any privacy-related questions you may have.